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Executive communications

Leadership.

The people accountable for Syntax Energy, in the sense that their names are on the letters.

A letter from the Chief Harvest Officer ·

To our customers, partners, and the people who keep paging us,

This year Syntax Energy became the first utility to grow every quarter while getting worse at its core function. I want to be clear that this was not an accident. It was several thousand accidents, carefully harvested.

We set out to prove that wasted computation is a resource. We have proven it beyond reasonable doubt, largely by producing it ourselves. Our grid now generates more waste than any customer, which makes us both the supplier and the market. Economists call this vertical integration. Our engineers call it Tuesday.

Next year we will focus on three priorities: uptime, the appearance of uptime, and communicating the appearance of uptime. I am confident we will achieve at least two of them.

Thank you for your continued trust, which we have chosen to interpret as patience.

Marguerite Okonkwo-Hale

Chief Harvest Officer

Executive team

  • Marguerite Okonkwo-Hale

    Chief Harvest Officer

    Signs the certificates. Owns the vision. Has never personally deployed anything, and attributes the company's record to this.

  • Desmond Varga

    VP Grid Reliability

    Responsible for uptime, as a strategic objective. Holds the pager in a ceremonial capacity.

  • Priya Castellanos

    Chief People and Alignment Officer

    Converts incidents into alignment, and alignment into calendar invites.

  • Thea Lindqvist

    Director of Corporate Communications

    Maintains the incident statement library. Has a phrase for everything except sorry.

On the record

Statements, by subject.

How leadership talks about availability when availability is not available.

  • "Our uptime strategy prioritises uptime as a strategic objective."

    Desmond Varga, VP Grid Reliability

    Q2 FY2026 earnings call, . Context: Asked to explain a fall in uptime from 98.4% to 97.1%.

  • "We remain committed to operational excellence, subject to operational conditions."

    Marguerite Okonkwo-Hale, Chief Harvest Officer

    Annual customer letter, . Context: Published during an outage, which was mentioned in a footnote.

  • "Availability is a journey. Some days the journey is unavailable."

    Desmond Varga, VP Grid Reliability

    Internal all-hands, . Context: Two days after deployment access was restored.

Simulated corporate data. Syntax Energy Co. is satire. No figure here is real financial information.