›How do I reset my password?
You don't have one. There are no accounts. We find this saves a lot of time.
›Where is my order?
Syntax Energy has never shipped a can. Your order is exactly where it has always been: in the future, which is not deliverable.
›Is my data safe?
Your scores and progress live in your own browser and never reach us. We could not leak them if we tried, and we have a history of trying.
›Can I speak to a manager?
Yes. Ada will escalate you through as many tiers as you like. The tiers converge on 1 and never reach it.
›What are your opening hours?
Ada is available around the clock, which is one of her least helpful features.
Average resolution time
∞
Industry average: also ∞, but they hide it.
Ada is a joke, not a person or a real service. If something on the site is actually broken, the status page will tell you it is operational.